Electrical system: instrument cluster/panelRecall 20V-262 · Ford and Lincoln vehicles
Ford Motor Company recall 20V-262 covers 25,081 Ford and Lincoln vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on May 8, 2020. The manufacturer's latest report (2022 Q1) shows 96% of affected vehicles repaired.
Source: NHTSA recall 20V262000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
The risk
If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
The fix
Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
96%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 31 vehicles were listed as unreachable.
Vehicles in this recall
Built from April 16, 2019 to March 20, 2020. Not every vehicle in these model years is included; check by VIN.