Electrical system: instrument cluster/panelRecall 20V-263 · Ford vehicles

Ford Motor Company recall 20V-263 covers 10,460 Ford vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on May 8, 2020. The manufacturer's latest report (2022 Q1) shows 77% of affected vehicles repaired.

77%
Vehicles repaired8,102 of 10,460 · 2022 Q1
Vehicles affected10,4602 models
ReportedMay 8, 2020Owners notified May 26, 2020
Complaints since332Same system, after the recall

Source: NHTSA recall 20V263000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

The risk

If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

What to do

The fix

Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

77%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 92 vehicles were listed as unreachable.

0%50%100%2020 Q22022 Q1
2 models

Vehicles in this recall

Built from October 16, 2018 to October 19, 2019. Not every vehicle in these model years is included; check by VIN.