Visibility: glass, side/rearRecall 20V-351 · Crossroads and Dutchmen vehicles
Keystone RV Company recall 20V-351 covers 428 Crossroads and Dutchmen vehicles for a visibility: glass, side/rear problem, reported to NHTSA on June 12, 2020. The manufacturer's latest report (2022 Q2) shows 75% of affected vehicles repaired.
Source: NHTSA recall 20V351000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The fix
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
75%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5 vehicles were listed as unreachable.