Seats: mid/rear assemblyRecall 20V-366 · Ford and Lincoln vehicles
Ford Motor Company recall 20V-366 covers 2,620 Ford and Lincoln vehicles for a seats: mid/rear assembly problem, reported to NHTSA on June 23, 2020. The manufacturer's latest report (2022 Q2) shows 88% of affected vehicles repaired.
Source: NHTSA recall 20V366000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
The fix
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
88%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.