Seats: mid/rear assemblyRecall 20V-366 · Ford and Lincoln vehicles

Ford Motor Company recall 20V-366 covers 2,620 Ford and Lincoln vehicles for a seats: mid/rear assembly problem, reported to NHTSA on June 23, 2020. The manufacturer's latest report (2022 Q2) shows 88% of affected vehicles repaired.

88%
Vehicles repaired2,294 of 2,620 · 2022 Q2
Vehicles affected2,6202 models
ReportedJun 23, 2020Owners notified Jul 8, 2020
Complaints since4Same system, after the recall

Source: NHTSA recall 20V366000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

The risk

An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

What to do

The fix

Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q2
2 models

Vehicles in this recall