Visibility: glass, side/rearRecall 20V-371 · 2020 Palomino Real-lite Camper
Forest River, Inc. recall 20V-371 covers 732 2020 Palomino Real-lite Camper for a visibility: glass, side/rear problem, reported to NHTSA on June 24, 2020. The manufacturer's latest report (2022 Q2) shows 38% of affected vehicles repaired.
Source: NHTSA recall 20V371000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Forest River, Inc. (Forest River) is recalling certain 2020 Cedar Creek, Columbus, Flagstaff, Coachmen Apex, Palomino, Rockwood, and Sunseeker recreational vehicles and Palomino soft and hard-side truck campers and Real-Lite Truck Campers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The fix
Forest River will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 15, 2020. Owners may contact Rockwood & Flagstaff Customer Service at 1-574-642-8943, Cedar Creek Customer Service at 1-260-593-4000, Sunseeker Customer Service at 1-574-206-7600, Coachmen Apex and Apex Nano Customer Service at 1-574-358-0401, Palomino Customer Service at 1-269-432-3246, Columbus Customer Service at 1-574-821-1487 or Lippert Customer Service at 1-574-537-8900.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
38%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.