Doors: latchRecall 20V-387 · Land Rover vehicles

Jaguar Land Rover North America, LLC recall 20V-387 covers 6,211 Land Rover vehicles for a doors: latch problem, reported to NHTSA on July 2, 2020. The manufacturer's latest report (2022 Q3) shows 64% of affected vehicles repaired.

64%
Vehicles repaired4,004 of 6,211 · 2022 Q3
Vehicles affected6,2112 models
ReportedJul 2, 2020Owners notified Nov 30, 2020
Complaints since13Same system, after the recall

Source: NHTSA recall 20V387000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V-392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.

The risk

Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.

What to do

The fix

Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1-800-452-4827. Land Rover's number for this recall is N476.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

64%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 263 vehicles were listed as unreachable.

0%50%100%2020 Q42022 Q3