Structure: bodyRecall 20V-394 · Setra vehicles
Daimler Coaches North America recall 20V-394 covers 58 Setra vehicles for a structure: body problem, reported to NHTSA on July 3, 2020. The manufacturer's latest report (2022 Q2) shows 76% of affected vehicles repaired.
Source: NHTSA recall 20V394000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
The risk
If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
The fix
DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
76%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.