Driver side: inflator moduleRecall 20V-396 · Chrysler and Dodge vehicles
Chrysler (FCA US LLC) recall 20V-396 covers 925,239 Chrysler and Dodge vehicles for a driver side: inflator module problem, reported to NHTSA on July 7, 2020. The manufacturer's latest report (2022 Q4) shows 15% of affected vehicles repaired.
Source: NHTSA recall 20V396000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
The risk
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
The fix
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
15%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 50,563 vehicles were listed as unreachable.