Body: hoodRecall 20V-397 · Audi vehicles
Volkswagen Group of America, Inc. recall 20V-397 covers 12,964 Audi vehicles for a body: hood problem, reported to NHTSA on July 7, 2020. The manufacturer's latest report (2022 Q2) shows 81% of affected vehicles repaired.
Source: NHTSA recall 20V397000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.
The risk
If the seal contacts hot engine components, there could be an increased risk of a fire.
The fix
Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
81%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 27 vehicles were listed as unreachable.