Air bagsRecall 20V-414 · Lincoln vehicles

Ford Motor Company recall 20V-414 covers 19,299 Lincoln vehicles for a air bags problem, reported to NHTSA on July 17, 2020. The manufacturer's latest report (2022 Q2) shows 90% of affected vehicles repaired.

90%
Vehicles repaired17,405 of 19,299 · 2022 Q2
Vehicles affected19,2992 models
ReportedJul 17, 2020Owners notified Aug 12, 2020
Complaints since48Same system, after the recall

Source: NHTSA recall 20V414000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.

The risk

An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.

What to do

The fix

Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

90%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 43 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q2
2 models

Vehicles in this recall