Sensing system: cameraRecall 20V-425 · 2019–2020 Tropos Able

Tropos Technologies, Inc. recall 20V-425 covers 66 2019–2020 Tropos Able for a sensing system: camera problem, reported to NHTSA on July 22, 2020. The manufacturer's latest report (2022 Q3) shows 36% of affected vehicles repaired.

36%
Vehicles repaired24 of 66 · 2022 Q3
Vehicles affected661 model
ReportedJul 22, 2020Owners notified Jul 24, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V425000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Tropos Technologies, Inc. (Tropos) is recalling certain 2019-2020 Able low-speed vehicles. The back-up camera may not provide a sufficient view angle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

The reduced view angle of the back-up camera display increases the risk of a crash or back-over incident.

What to do

The fix

Tropos will notify owners, and dealers will replace the camera, free of any charge. The recall began July 24, 2020. Owners may contact Tropos customer service at 1-408-571-6104. Tropos' number for this recall is TRO-20-01.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

36%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 9 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q3
1 model

Vehicles in this recall