Sensing system: cameraRecall 20V-438 · 2019–2020 Honda Odyssey
Honda (American Honda Motor Co.) recall 20V-438 covers 212,070 2019–2020 Honda Odyssey for a sensing system: camera problem, reported to NHTSA on July 28, 2020. The manufacturer's latest report (2023 Q2) shows 88% of affected vehicles repaired.
Source: NHTSA recall 20V438000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
The risk
A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
88%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 329 vehicles were listed as unreachable.