Sensing system: cameraRecall 20V-440 · Honda vehicles

Honda (American Honda Motor Co.) recall 20V-440 covers 499,344 Honda vehicles for a sensing system: camera problem, reported to NHTSA on July 28, 2020. The manufacturer's latest report (2022 Q2) shows 96% of affected vehicles repaired.

96%
Vehicles repaired477,934 of 499,344 · 2022 Q2
Vehicles affected499,3443 models
ReportedJul 28, 2020Owners notified Sep 23, 2020
Complaints since1,062Same system, after the recall

Source: NHTSA recall 20V440000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The risk

A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

What to do

The fix

Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 521 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q2