Electrical system: instrument cluster/panelRecall 20V-485 · Fccc vehicles
Daimler Trucks North America LLC recall 20V-485 covers 1,715 Fccc vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on August 14, 2020. The manufacturer's latest report (2023 Q1) shows 62% of affected vehicles repaired.
Source: NHTSA recall 20V485000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
The fix
DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
62%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.