Suspension: multiple axleRecall 20V-494 · 2020–2021 International HX
Navistar, Inc. recall 20V-494 covers 80 2020–2021 International HX for a suspension: multiple axle problem, reported to NHTSA on August 20, 2020. The manufacturer's latest report (2022 Q3) shows 75% of affected vehicles repaired.
Source: NHTSA recall 20V494000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
The risk
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
The fix
Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20507.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
75%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.