Electrical system: softwareRecall 20V-509 · Newmar vehicles
Newmar Corporation recall 20V-509 covers 732 Newmar vehicles for a electrical system: software problem, reported to NHTSA on August 27, 2020. The manufacturer's latest report (2022 Q3) shows 70% of affected vehicles repaired.
Source: NHTSA recall 20V509000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
The fix
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
70%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.