Equipment: recreational vehicle/trailerRecall 20V-521 · Heartland vehicles

Heartland Recreational Vehicles, LLC recall 20V-521 covers 1,409 Heartland vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on August 28, 2020. The manufacturer's latest report (2022 Q3) shows 35% of affected vehicles repaired.

35%
Vehicles repaired498 of 1,409 · 2022 Q3
Vehicles affected1,4093 models
ReportedAug 28, 2020Owners notified Oct 9, 2020
Complaints since2Same system, after the recall

Source: NHTSA recall 20V521000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

The risk

If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.

What to do

The fix

Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

35%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42022 Q3