Mechanical: integrated jack/leveler/stabilizerRecall 20V-548 · Entegra and Jayco vehicles

Jayco, Inc. recall 20V-548 covers 3,113 Entegra and Jayco vehicles for a mechanical: integrated jack/leveler/stabilizer problem, reported to NHTSA on September 9, 2020. The manufacturer's latest report (2022 Q3) shows 49% of affected vehicles repaired.

49%
Vehicles repaired1,538 of 3,113 · 2022 Q3
Vehicles affected3,1137 models
ReportedSep 9, 2020Owners notified Nov 6, 2020
Complaints since2Same system, after the recall

Source: NHTSA recall 20V548000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.

The risk

Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

What to do

The fix

Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

49%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42022 Q3