Module: softwareRecall 20V-624 · 2020 Harley-Davidson/Livewire ELW (livewire)
Harley-Davidson Motor Company recall 20V-624 covers 1,012 2020 Harley-Davidson/Livewire ELW (livewire) for a module: software problem, reported to NHTSA on October 8, 2020. The manufacturer's latest report (2022 Q3) shows 87% of affected vehicles repaired.
Source: NHTSA recall 20V624000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2020 LiveWire (ELW) motorcycles. The electric vehicle powertrain may unexpectedly shut down and not restart, due to a software issue in the Onboard Charging (OBC) system.
The risk
An unexpected loss of propulsion without the ability to restart may increase the risk of a crash.
The fix
Harley-Davidson will notify owners, and dealers will update the OBC software, free of charge. The recall began October 19, 2020. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0176.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
87%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.