Propulsion system: dc/dc converterRecall 20V-640 · Zero vehicles

Zero Motorcycles Inc. recall 20V-640 covers 64 Zero vehicles for a propulsion system: dc/dc converter problem, reported to NHTSA on October 15, 2020. The manufacturer's latest report (2022 Q4) shows 89% of affected vehicles repaired.

89%
Vehicles repaired57 of 64 · 2022 Q4
Vehicles affected646 models
ReportedOct 15, 2020Owners notified Oct 26, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V640000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Zero Motorcycle Inc. (Zero) is recalling certain 2021 SR, S, DSR, DS, FX, and FXS motorcycles. The DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once.

The risk

The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash.

What to do

The fix

Zero will notify owners, and dealers will replace the DC-DC converter, free of charge. The recall began October 26, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-019.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

89%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42022 Q4