StructureRecall 20V-643 · 2019–2020 Heartland Milestone

Heartland Recreational Vehicles, LLC recall 20V-643 covers 104 2019–2020 Heartland Milestone for a structure problem, reported to NHTSA on October 19, 2020. The manufacturer's latest report (2022 Q3) shows 24% of affected vehicles repaired.

24%
Vehicles repaired25 of 104 · 2022 Q3
Vehicles affected1041 model
ReportedOct 19, 2020Owners notified Dec 4, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V643000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2020 Milestone fifth-wheel trailers. The outriggers may bend due to loading within the rear storage area.

The risk

If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.

What to do

The fix

Heartland will notify owners, and dealers will reinforce the frame, free of charge. The recall began December 4, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

24%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42022 Q3
1 model

Vehicles in this recall