Control arm: lower armRecall 20V-657 · 2021 Jeep Cherokee
Chrysler (FCA US LLC) recall 20V-657 covers 698 2021 Jeep Cherokee for a control arm: lower arm problem, reported to NHTSA on October 27, 2020. The manufacturer's latest report (2022 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 20V657000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
The risk
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
The fix
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.