Steering: gear box (other than rack and pinion)Recall 20V-664 · 2018–2020 Proterra Catalyst
Proterra Inc. recall 20V-664 covers 5 2018–2020 Proterra Catalyst for a steering: gear box (other than rack and pinion) problem, reported to NHTSA on October 28, 2020. The manufacturer's latest report (2020 Q4) shows 100% of affected vehicles repaired.
Source: NHTSA recall 20V664000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.
The risk
An unsecured steering gear box could cause the driver to lose the ability to steer the vehicle, increasing the risk of crash or injury.
The fix
Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's number for this recall is SC-20-154.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.