Driveline: driveshaftRecall 20V-693 · Ford and Lincoln vehicles

Ford Motor Company recall 20V-693 covers 10,905 Ford and Lincoln vehicles for a driveline: driveshaft problem, reported to NHTSA on November 10, 2020. The manufacturer's latest report (2022 Q3) shows 92% of affected vehicles repaired.

92%
Vehicles repaired10,036 of 10,905 · 2022 Q3
Vehicles affected10,9052 models
ReportedNov 10, 2020Owners notified Dec 11, 2020
Complaints since495Same system, after the recall

Source: NHTSA recall 20V693000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

The risk

Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

What to do

The fix

Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

92%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 41 vehicles were listed as unreachable.

0%50%100%2020 Q42022 Q3
2 models

Vehicles in this recall