Structure: frame and membersRecall 20V-715 · 2019–2021 Keystone Outback
Keystone RV Company recall 20V-715 covers 1,296 2019–2021 Keystone Outback for a structure: frame and members problem, reported to NHTSA on November 18, 2020. The manufacturer's latest report (2022 Q3) shows 55% of affected vehicles repaired.
Source: NHTSA recall 20V715000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
The risk
A buckled frame may fail and increase the risk of a crash.
The fix
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
55%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 43 vehicles were listed as unreachable.