Electrical system: wiringRecall 20V-721 · Chevrolet and Isuzu vehicles

Isuzu Technical Center of America, Inc. recall 20V-721 covers 46 Chevrolet and Isuzu vehicles for a electrical system: wiring problem, reported to NHTSA on November 20, 2020. The manufacturer's latest report (2022 Q3) shows 85% of affected vehicles repaired.

85%
Vehicles repaired39 of 46 · 2022 Q3
Vehicles affected462 models
ReportedNov 20, 2020Owners notified Dec 11, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V721000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 NPR-HD (Crew Cab) and Chevrolet 4500 (Crew Cab) vehicles equipped with 6.6L gasoline engines. The chassis harness and the coolant return hose from the radiator to the reservoir (surge hose) may chafe. Continued chafing could cause wear in the harness and/or hose, ultimately causing a hole in the hose with the potential for engine coolant to leak and/or causing damage to the harness with the potential for a short circuit.

The risk

Leaking engine coolant and/or a damaged wire harness may result in a no-start condition, an engine stall, or an electrical short. These scenarios increase the risk of a crash or fire.

What to do

The fix

Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2006.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

85%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42022 Q3