Front: webbingRecall 20V-724 · 2018 Volkswagen Tiguan

Volkswagen Group of America, Inc. recall 20V-724 covers 10,835 2018 Volkswagen Tiguan for a front: webbing problem, reported to NHTSA on November 20, 2020. The manufacturer's latest report (2023 Q1) shows 83% of affected vehicles repaired.

83%
Vehicles repaired8,952 of 10,835 · 2023 Q1
Vehicles affected10,8351 model
ReportedNov 20, 2020Owners notified Apr 13, 2021
Complaints since3Same system, after the recall

Source: NHTSA recall 20V724000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.

The risk

A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.

What to do

The fix

Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

83%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 67 vehicles were listed as unreachable.

0%50%100%2021 Q22023 Q1
1 model

Vehicles in this recall

Background

The investigation behind this recall

  1. Seat Belt Webbing FailureEA18005 · closed Feb 27, 2023
    NHTSA