Electrical system: instrument cluster/panelRecall 20V-752 · E-One vehicles

E-One Incorporated recall 20V-752 covers 195 E-One vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 4, 2020. The manufacturer's latest report (2022 Q4) shows 67% of affected vehicles repaired.

67%
Vehicles repaired131 of 195 · 2022 Q4
Vehicles affected1956 models
ReportedDec 4, 2020Owners notified Jan 26, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 20V752000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

The risk

A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.

What to do

The fix

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q12022 Q4