Electrical system: instrument cluster/panelRecall 20V-762 · Spartan Fire vehicles
Spartan Fire, LLC recall 20V-762 covers 193 Spartan Fire vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 10, 2020. The manufacturer's latest report (2022 Q3) shows 59% of affected vehicles repaired.
Source: NHTSA recall 20V762000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.
The fix
Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
59%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.