Electrical system: instrument cluster/panelRecall 20V-779 · Rosenbauer vehicles

Rosenbauer America recall 20V-779 covers 72 Rosenbauer vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 15, 2020. The manufacturer's latest report (2022 Q4) shows 96% of affected vehicles repaired.

96%
Vehicles repaired69 of 72 · 2022 Q4
Vehicles affected723 models
ReportedDec 15, 2020Owners notified Mar 3, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 20V779000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

The risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

What to do

The fix

Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q12022 Q4