Electrical system: instrument cluster/panelRecall 20V-812 · Spartan Fire vehicles
Marion Body Works Inc. recall 20V-812 covers 2 Spartan Fire vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 28, 2020. The manufacturer's latest report (2021 Q1) shows 100% of affected vehicles repaired.
Source: NHTSA recall 20V812000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Marion Body Works Inc. is recalling certain 2020 Spartan Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
The fix
Marion Body Works will notify owners, and dealers will replace the IV Standard LCD displays, free of charge. The recall began January 19, 2021. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works' number for this recall is 20V-762.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.