Management system/energy control module (bms/becm): softwareRecall 21V-110 · 2021–2022 Polestar Polestar 2
Polestar Automotive USA, Inc. recall 21V-110 covers 3,457 2021–2022 Polestar Polestar 2 for a management system/energy control module (bms/becm): software problem, reported to NHTSA on February 24, 2021. The manufacturer's latest report (2023 Q2) shows 99.9% of affected vehicles repaired.
Source: NHTSA recall 21V110000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
The risk
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
The fix
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
99.9%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.