Electrical systemRecall 21V-178 · 2021 Keystone Cougar
Keystone RV Company recall 21V-178 covers 31 2021 Keystone Cougar for a electrical system problem, reported to NHTSA on March 16, 2021. The manufacturer's latest report (2022 Q4) shows 61% of affected vehicles repaired.
Source: NHTSA recall 21V178000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Keystone RV Company (Keystone) is recalling certain 2021 Cougar 29MBS, 30RLS, 315RLS, 316RLS, 32BHS, 353SRX, 364BHL, and 368MBI trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
The risk
An energized shore power connection can cause an electrical shock, increasing the risk of injury.
The fix
Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-403.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
61%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.