Side/window: curtainRecall 21V-257 · 2009–2015 Toyota Venza
Toyota Motor Engineering & Manufacturing recall 21V-257 covers 279,040 2009–2015 Toyota Venza for a side/window: curtain problem, reported to NHTSA on April 13, 2021. The manufacturer's latest report (2023 Q3) shows 43% of affected vehicles repaired.
Source: NHTSA recall 21V257000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
The risk
Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
The fix
Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
43%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 7,164 vehicles were listed as unreachable.