Electrical system: softwareRecall 21V-261 · 2019 Tropos Able ST
Tropos Technologies, Inc. recall 21V-261 covers 72 2019 Tropos Able ST for a electrical system: software problem, reported to NHTSA on April 13, 2021. The manufacturer's latest report (2023 Q1) shows 15% of affected vehicles repaired.
Source: NHTSA recall 21V261000 and manufacturer quarterly reports. Started by NHTSA (compliance).
The problem
Tropos Technologies, Inc. (Tropos) is recalling certain 2019 Tropos ABLE ST vehicles. The motor controller firmware may not prevent the vehicle from exceeding 25 mph. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 500, "Low Speed Vehicles."
The risk
Driving over 25 mph in a low speed vehicle increases the risk of injury during a crash.
The fix
Tropos will notify owners, and dealers will update the motor controller firmware, free of charge. Owner notification letters were mailed beginning April 26, 2021. Owners may contact Tropos customer service at 1-408-571-6104. Tropos number for this recall is TRO-21-02.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
15%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5 vehicles were listed as unreachable.