Electrical system: instrument cluster/panelRecall 21V-289 · Road Rescue and Wheeled Coach vehicles
REV Ambulance Group Orlando, Inc. recall 21V-289 covers 20 Road Rescue and Wheeled Coach vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on April 23, 2021. The manufacturer's latest report (2023 Q1) shows 50% of affected vehicles repaired.
Source: NHTSA recall 21V289000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
REV Ambulance Group Orlando, Inc. (REV) is recalling certain 2019-2021 Type I and IX vehicles equipped with Weldon V-Mux Vista IV LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional, due to varying electrical installations.
The risk
A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.
The fix
REV has notified owners, and Weldon, a division of Akron Brass will provide a replacement display, free of charge. Owner notification letters were mailed on May 5, 2021. Owners may contact REV customer servicer at 1-855-661-9232.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
50%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.