Electrical system: instrument cluster/panelRecall 21V-305 · 2013–2020 Northstar Ambulance
Braun Northwest recall 21V-305 covers 3 2013–2020 Northstar Ambulance for a electrical system: instrument cluster/panel problem, reported to NHTSA on April 30, 2021. The manufacturer's latest report (2023 Q1) shows 67% of affected vehicles repaired.
Source: NHTSA recall 21V305000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
The risk
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
The fix
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
67%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.