Doors: latchRecall 21V-353 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC recall 21V-353 covers 17,800 Mercedes-Benz vehicles for a doors: latch problem, reported to NHTSA on May 14, 2021. The manufacturer's latest report (2023 Q2) shows 83% of affected vehicles repaired.
Source: NHTSA recall 21V353000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
The risk
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
The fix
Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
83%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.