Electrical system: alternator/generator/regulatorRecall 21V-356 · Roadtrek vehicles

Roadtrek Inc. recall 21V-356 covers 70 Roadtrek vehicles for a electrical system: alternator/generator/regulator problem, reported to NHTSA on May 14, 2021. The manufacturer's latest report (2023 Q3) shows 50% of affected vehicles repaired.

50%
Vehicles repaired35 of 70 · 2023 Q3
Vehicles affected703 models
ReportedMay 14, 2021Owners notified May 26, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 21V356000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.

The risk

Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.

What to do

The fix

Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

50%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q22023 Q3