120/240 vac electrical system: wiringRecall 21V-368 · 2021 Keystone Montana High Country

Keystone RV Company recall 21V-368 covers 3,292 2021 Keystone Montana High Country for a 120/240 vac electrical system: wiring problem, reported to NHTSA on May 19, 2021. The manufacturer's latest report (2023 Q2) shows 57% of affected vehicles repaired.

57%
Vehicles repaired1,867 of 3,292 · 2023 Q2
Vehicles affected3,2921 model
ReportedMay 19, 2021Owners notified Jun 18, 2021
Complaints since1Same system, after the recall

Source: NHTSA recall 21V368000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2021 High Country Montana trailers. The 120VAC wiring connectors for the slide room circuit were not mounted properly, which can allow water to enter the electrical connections.

The risk

Wet electrical connections can increase the risk of a fire.

What to do

The fix

Dealers will inspect the connectors, and mount the connectors to the frame, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-409.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

57%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 144 vehicles were listed as unreachable.

0%50%100%2021 Q22023 Q2
1 model

Vehicles in this recall