EquipmentRecall 21V-412 · 2019–2020 Sutphen Fire Truck
Sutphen Corporation recall 21V-412 covers 8 2019–2020 Sutphen Fire Truck for a equipment problem, reported to NHTSA on June 2, 2021. The manufacturer's latest report (2021 Q4) shows 100% of affected vehicles repaired.
Source: NHTSA recall 21V412000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
The risk
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
The fix
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.