Fuel injection system: fuel railRecall 21V-468 · 2017–2020 Alexander Dennis Enviro 500

Alexander Dennis Inc. recall 21V-468 covers 310 2017–2020 Alexander Dennis Enviro 500 for a fuel injection system: fuel rail problem, reported to NHTSA on June 23, 2021. The manufacturer's latest report (2023 Q2) shows 78% of affected vehicles repaired.

78%
Vehicles repaired243 of 310 · 2023 Q2
Vehicles affected3101 model
ReportedJun 23, 2021Owners notified Jun 18, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 21V468000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Alexander Dennis, Inc. (Alexander Dennis) is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

What to do

The fix

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

78%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q22023 Q2
1 model

Vehicles in this recall