Controller: softwareRecall 21V-486 · 2020–2021 Porsche Taycan

Porsche Cars North America, Inc. recall 21V-486 covers 10,373 2020–2021 Porsche Taycan for a controller: software problem, reported to NHTSA on June 29, 2021. The manufacturer's latest report (2023 Q2) shows 91% of affected vehicles repaired.

91%
Vehicles repaired9,403 of 10,373 · 2023 Q2
Vehicles affected10,3731 model
ReportedJun 29, 2021Owners notified Jul 30, 2021
Complaints since64Same system, after the recall

Source: NHTSA recall 21V486000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan Turbo, Taycan Turbo S, Taycan 4S, 2021 Taycan, Taycan Cross Turismo, Taycan Turbo S Cross Turismo, Taycan 4S Cross Turismo, and Taycan Turbo Cross Turismo vehicles. The monitoring software can incorrectly detect a fault and shutdown the power train, causing a loss of motive power.

The risk

A loss of motive power increases the risk of a crash.

What to do

The fix

Dealers will reprogram the power electronics and the engine control unit, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB5.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q32023 Q2
1 model

Vehicles in this recall

Background

The investigation behind this recall

  1. Loss of Motive PowerPE21013 · closed Dec 23, 2021
    NHTSA