Boom/crane/ladder: hoses/cables/rods/gears/strut/cylinderRecall 21V-512 · Altec vehicles

Altec Industries, Inc. recall 21V-512 covers 43 Altec vehicles for a boom/crane/ladder: hoses/cables/rods/gears/strut/cylinder problem, reported to NHTSA on July 7, 2021. The manufacturer's latest report (2023 Q2) shows 58% of affected vehicles repaired.

58%
Vehicles repaired25 of 43 · 2023 Q2
Vehicles affected433 models
ReportedJul 7, 2021Owners notified Sep 3, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 21V512000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.

The risk

Unintended boom movement increases the risk of injury.

What to do

The fix

Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 827.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

58%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q32023 Q2