Body: bumpersRecall 21V-572 · 2020–2021 Utilimaster Walk-in Van
Shyft Group recall 21V-572 covers 4,885 2020–2021 Utilimaster Walk-in Van for a body: bumpers problem, reported to NHTSA on July 27, 2021. The manufacturer's latest report (2023 Q3) shows 85% of affected vehicles repaired.
Source: NHTSA recall 21V572000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
The risk
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
The fix
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
85%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.