Back over prevention: display functionRecall 21V-599 · Infiniti vehicles
Nissan North America, Inc. recall 21V-599 covers 3,569 Infiniti vehicles for a back over prevention: display function problem, reported to NHTSA on August 2, 2021. The manufacturer's latest report (2023 Q4) shows 95% of affected vehicles repaired.
Source: NHTSA recall 21V599000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
95%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.