Electrical system: instrument cluster/panelRecall 21V-640 · 2020 Ferrara Igniter

Ferrara Fire Apparatus, Inc. recall 21V-640 covers 1 2020 Ferrara Igniter for a electrical system: instrument cluster/panel problem, reported to NHTSA on August 15, 2021. The manufacturer's latest report (2023 Q2) shows 100% of affected vehicles repaired.

100%
Vehicles repaired1 of 1 · 2023 Q2
Vehicles affected11 model
ReportedAug 15, 2021Owners notified Aug 29, 2022
Complaints since0Same system, after the recall

Source: NHTSA recall 21V640000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling one 2020 Igniter emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, and cause the LCD to lock up or become nonfunctional, due to varying electrical installations.

The risk

A locked up or non-functional LCD can delay emergency efforts, which can increase the risk of injury.

What to do

The fix

Ferrara will replace the display, free of charge. Owners may contact Ferrara's customer service at 1-225-567-7100.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2022 Q32023 Q2
1 model

Vehicles in this recall