Sensing system: cameraRecall 21V-729 · 2021 Jeep Grand Cherokee

Chrysler (FCA US, LLC) recall 21V-729 covers 69,138 2021 Jeep Grand Cherokee for a sensing system: camera problem, reported to NHTSA on September 21, 2021. The manufacturer's latest report (2023 Q3) shows 100% of affected vehicles repaired.

100%
Vehicles repaired68,846 of 69,138 · 2023 Q3
Vehicles affected69,1381 model
ReportedSep 21, 2021Owners notified Dec 28, 2021
Complaints since8Same system, after the recall

Source: NHTSA recall 21V729000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

What to do

The fix

FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 17 vehicles were listed as unreachable.

0%50%100%2021 Q42023 Q3
1 model

Vehicles in this recall