Equipment adaptive/mobility: wheelchair lift/rampRecall 21V-737 · Mci vehicles
Motor Coach Industries recall 21V-737 covers 510 Mci vehicles for a equipment adaptive/mobility: wheelchair lift/ramp problem, reported to NHTSA on September 23, 2021. The manufacturer's latest report (2023 Q3) shows 5% of affected vehicles repaired.
Source: NHTSA recall 21V737000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
The risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The fix
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
5%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.