Electrical system: wiringRecall 21V-779 · Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 21V-779 covers 38 Mercedes-Benz vehicles for a electrical system: wiring problem, reported to NHTSA on October 6, 2021. The manufacturer's latest report (2023 Q3) shows 100% of affected vehicles repaired.

100%
Vehicles repaired38 of 38 · 2023 Q3
Vehicles affected384 models
ReportedOct 6, 2021Owners notified Nov 2, 2021
Complaints since8Same system, after the recall

Source: NHTSA recall 21V779000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.

The risk

An electrical short can increase the risk of a fire.

What to do

The fix

Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q42023 Q3